| Q1: What is your main products ? |
| A1: We are specialized in the excavator spare parts, such as travel motor gearbox/ass’y/parts, swing gearbox/ass’y/motor/parts, hydraulic pump assy/parts and gear parts. If you need other excavator parts, we also can supply as your requirements. |
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| Q2:What is your Warranty? |
| A2:We provide 6 month Warranty and Online service. |
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| Q3: May I buy samples from you? |
| A3:Yes! You are welcome to place sample order to test our superior quality and service. |
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| Q4:: What's the leading time? (How long do you need to prepare my goods? |
| A4:Delivery (5-7 working days.) will be arranged within 24 hours after payment and arrive you |
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| Q5: How will you deliver my goods to me? |
| A5: We offer as many shipping options as possible, such as DHL, UPS, FedEx, TNT , EMS to enable our customers get their goods rapidly at door. We also ship by economic method,such as air cargo and sea cargo, Direct line, Air Mail according to clients' request. |
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| Q6: What about the quality of your excavator spare parts? |
| A6:We provide unrivaled Quality - Very rigorous testing process for Incoming Quality Control Input Process Quality Control ,and Final Quality Control for every piece. We follow QC test procedure, and do 100% FQC to ensure your satisfaction. |
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| Q7: Can you put my brand name (logo) on these products? |
| A7:Yes! We can provide professional OEM services. Our company accepts to make the logo free for bulk order. |
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| Q8: What payment method do you accept? |
| A8: T/T(Bank transfer), Western Union, Money Gram , Paypal ,Trade Assurance , L/C,etc. |
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| Q9: Do you have any After- Sales service? |
| A9: Yes! Our spare parts have professional After-sales Dept.lf you have any technical problem or question with the goods, welcome to contact our Technical Support Dept. or our sales directly. |
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| Q10: Are you just trading company or factory? |
| A10: We are 15 years hydraulic parts supplier and We can support you with the most compet-itive pirce, unrivaled Quality and Services. |
